Job cards, AMC visits, spare parts, and the technician who is actually on the way — one service book.
Overview
Service Centre Management is for businesses that install, repair, or maintain equipment. A call becomes a job card. The job card names the customer, the asset, the technician, and the parts. When the visit is done, the invoice is not a separate story.
AMC schedules show what is due this week. Spare stock ties to the visit so a part used on site is a part that left the shelf. Shops that also sell across the counter can pair this with billing & ERP.
What you get
Log the complaint, the product, and the promise date. Everyone sees the same status instead of a WhatsApp trail.
Assign the visit to a technician and keep customer history on the card so the next visit starts informed.
Contracts and due visits in a list the coordinator can work every morning.
Parts used on a job leave inventory. You can see what the van should carry before it rolls out.
Labour and parts become the bill when the job closes, with the visit still attached.
See what is waiting, what is on site, and what slipped past the promise date.
Service teams in appliances, RO and water, electronics, solar, and similar field work — including businesses that also run a spare-parts counter.
FAQ
Yes. Contracts carry an end date and a visit plan so renewals are a list, not a surprise.
The job card is the unit of work. A phone-friendly technician view is scoped to how your field team actually updates status.
Service invoices can stand alone or sit beside Visionweb Suss when you also sell goods at the counter.
We’ll show exactly how it becomes a job card, a visit, and a bill in this system.
Request a demo